Embrace | Pet Insurance Review

Their staff are incredibly friendly and quite knowledgeable. Their website is easy to navigate. Claims are one page and you can simply fax them in. The problem is that they go out of their way to try and deny claims.

Our 11 year old 100% Chihuahua has had some problems lately -- and after my deductible was met -- the claims were taken care of promptly and in accordance with my understanding of the policy. Communication from Embrace was frequent and clear and kept me advised every step of the way.

I recommend Embrace to all pet lovers especially those with big dogs. The service reps are knowledgeable and the website is excellent. Great company.

I reviewed a number of Pet Insurance companies before I chose Embrace and I am very happy that I did. If ever I needed a question answered or help with my policy they were on it. I have never had insurance for my previous buddies before but thought maybe it was time. My first sign we might need this policy was when he must of swallowed too many bits of a soft toy unbeknownst to us. 24 hrs. in the emergency room and a $1200.00 bill! I wish I had had the policy then, I was still thinking about whether we needed it! What was really sad was another couple came in for about the same thing but couldn't afford the estimated vet bill to treat their puppy. It broke my heart. Our new little friend, Jasper, is a very inquisitive happy go lucky dog. He gets up everyday happy and ready to meet the day with gusto! He makes life fun and opens doors and hearts wherever we go.

Love Embrace Pet Insurance Customer Service, Pricing and ease of submitting a claim. When my wonderful Sherlock passed away, Embraced prorated and refunded his month premium payment without me having to ask. They also sent a very heartfelt condolences card. They made dealing with his final bills very easy at a time I needed it most. Thank you.