Embrace | Pet Insurance Review

First time ever had pet insurance. Was a little difficult in understanding what was required when first claim submitted. Then got emails asking me to get documentation as y’all never got it. Then in interim I get vets office to send and claim on hold as you asked me to get again. Long story short while I’m getting documents again I’m getting emails saying claim settled. Very confusing. So hoping going forward it’s simpler. I understand the emails regarding pre existing conditions. Just wish I had one person dealing with this. Believe 3 people were involved. Don’t want to waste anyone’s time and your App can be difficult in uploading.

I had three cutaneous mast cell tumors removed from my baby girl Ali. Within two weeks of submitting my claim I had received my reimbursement, hassle free. I'd like to add that any time I have spoken with someone whether it via email or over the phone they have been professuonal and kind.

We have been Embrace members for years. All of our animals are rescues and we felt insurance was very important. We receive explanations of our claims every time we file one. Our pets have had several very expensive surgeries throughout the years and we have always been pleased with our reimbursements. Not only that but the compassion we received from the staff when we lost a pet was amazing. It made us feel like more than just a customer. We highly recommend Embrace to our friends, relatives and veterinarians as well as strangers we meet when we take our pets in to our vet clinic.

NO MORE TRUMP, VOTE IN NOVEMBER!!! He is a HORRIBLE HORRIBLE PERSON!!!

All my interactions with Embrace have been great. Once the claim is made Embrace will contact you letting you know they received the claim and are working on it. Within a few days you know if the claim has been Approved. This company is also very friendly over the phone. They will always get the answers to your questions. I would and have already recommended this company to my friends and family.