Embrace | Pet Insurance Review

I was initially unhappy with the claim process as the claim form was not electronic and must be printed filled out then brought to the vet for their input. I feel such a wonderful company should have, by now, had their IT folks made it possible for all correspondence to be made electronically. I also then zeroed in on my vet instead. Your rep talked me out of cancelling our policy and explained why I should stay insured with Embrace. So… after speaking with our vet and your representative I decided I was a bit hasty and had allowed my cats to interfere with the insurance process. I had to remind them that their job was to just play with their toys, sit on my lap, purr and look pretty! It seems Other Other Pussums was behind the whole thing and was very aggravated because the vet had put her on a strict diet, and she’s been mad at everyone since.

Quick and easy claim process. Claim was paid in less than a week. Great company

I just recommend my good friend to sign her dog with you

Embrace has seen us through the death of two of our babies. They have made it relatively painless. When Sophie died it really hit us hard. She was our "little girl" that had so many health problems. We had her 10 years and Embrace was there through two surgeries and the medications. We gave daily injections for her diabetes. I can say the claims were so easy. We would go get her insulin and needles, scan the claim form, and upload everything. Within about two or three days we were reimbursed. They even made canceling her insurance easy. After she was gone all we had to do was send an email. We will miss Sophie! Siggy is staying on Embrace and we hope to have him for many more years!

Lack of clarity upfront for a new customer on all that must be done to get a claim processed. Thus far, I am 2 months and still waiting for Embrace to process my claims.