Embrace | Pet Insurance Review

Prior to Embrace I was with a different pet insurance company. I'm a good reader, but it seems not good enough. Virtually every claim was paid at a rate lower than I understood it would be based on what I read in the policy. I'd call, they'd explain, I'd say "that's what that means?...you're kidding?" No, they weren't. So I must have called into the Embrace Customer Service at least a half dozen times asking questions before switching companies. Well, now I am in the middle of a medical problem with my sweet labradoodle Faith - and Embrace is paying exactly as I read in my policy. Thank God.

I submitted an appeal for Presley for date of 06/14/19. I appealed the hospitalization for the treatment of glaucoma. Dr. Parver filled out the questionnaire stating that the blood work and the hospitalization was strictly for the glaucoma. Your company only paid for the blood work. I am appealing this appeal cause clearly it says on the questionnaire stating that both the blood work and hospitalization was for the glaucoma. I left a message for Laura who took care of this appeal. I want someone else to look at this appeal because clearly she cannot read the questionnaire correctly.

I have been very pleased with my Embrace experience! Easy & customer friendly!

I've had Embrace coverage for my pooch for several years. She's been healthy, until she tore a tendon in her shoulder. I've never been so thankful to have a safety net to help with the expense for months of treatment and rehab. The premium has remained competitive, claims are easy and paid quickly.

I knew when I was getting my Labrador Retriever, Archie, that I was going to get pet insurance. After much research I finally decided to use Embrace and I haven’t been disappointed Archie will be 3 in September 2019 and he has been insured as soon as he could get a policy. For Archie’s first year I had the insurance and the wellness plan. I knew for the first year there are so many vet visits, vaccines and such so the wellness plan made sense. After he turned 1 I only kept the insurance and stopped the wellness. When I have expenses the process is quick and easy especially with direct deposit. People ask how much his policy is and they are surprised on how little I pay. Very happy with Embrace!