Embrace | Pet Insurance Review

I purchased insurance for both wellness and accident/injury for my Cockalier the day after we adopted her. Embrace has been just wonderful. They have paid for three echocardiograms, a MRI, prescription food as well as monthly medication for her Cushings Disease. I can’t say enough good things about this company!!

I’m really pleased with the level of service and the ease of claims submitted using the mobile app as it has improved a lot the last year. Pricing is comparable to others, no issues with claims in for years and i feel it’s a good value for the price. I especially appreciate that Embrace has a relationship with USAA which i feel indicates that they’re held to an extremely high standard of doing business.

I love my pet insurance with Embrace. They have shown excellent customer service and my Wellness claims were handled extremely fast. Thank you. I will definitely recommend your services to others for their fur babies.

Embrace has been very good about covering my pet's claims in a timely fashion. I've been satisfied with the coverage, and have no complaints about the company. I would recommend them to anyone.

I have been with Embrace for close to two years and submitted my first claim, only to finally receive an email about his “medical history review” where they essentially pour over every chart and exclude all “pre-existing conditions.” Our dog had a tiny lump on his leg years ago that the vet said was likely just a fatty mass and was too small to biopsy. Fast forward to this past spring when the lump started to grow/harden and we found out it was cancerous and needed to be removed. For the $39 a month that I’ve been throwing away on this company, I could have paid for his medical bills instead, not to mention saved the hours we spent filling out all of their paperwork to submit claims. There is clearly a reason why you can’t leave reviews on their Facebook page.