5
out of 5
POSTED: | BY: Cynthia
Be prepared with historical records
The filing was easy. Online. Gathering the necessary records from every vet seen from one year PRIOR to POLICY START up to claim date proved difficult. I’d advise gathering the records now, before a claim, and maybe having them sent on periodically. Not just invoices, but vet clinical notes called SOAP notes. Some vets were easier than others, but it’s a time consuming process. The more vets, or the longer the timeframe the more difficult. Embrace reached out to the vets themselves to assist. So none of this difficulty is their fault. Once they had the necessary records it was a breeze. So, if I start sending records as he sees the vet, any future claim will be very easy.