Embrace | Pet Insurance Review

Great customers service, the staff is very professional, if you have a question about anything they will answer it or point you in the right direction of someone who will answer it.. i would recommend all comers you guys are the best

I just paid and paid. It took months for them to process my first and only claim and I never received any feedback nor payment. Difficult to speak with when you are contracting the service, when you need to speak about your claim and even more difficult when you want to cancel the insurance. Terrible choice. Don't recommend ever!

I have had embrace pet insurance for several years. I luckily never had to use them until recently that my dog got very ill. They processed my claims quickly which made things much easier for us to handle our dogs care. Unfortunately he just passed a few days ago. He will be greatly missed.

Good Insurance with good coverage at reasonable prices. Coverage of medication cost is good. I use embrace for all my pets and will continue to do so. Unfortunately there is no coverage for anything preventative, they have a wellness rewards program that is a literal money pit so I have never used it. ( explanation below ) You put money into it the rewards program ($450 or $650 per year) and then when you take your pet for grooming/training/preventative care treatments you pay completely out of pocket. Then you submit a wellness rewards claim and they reimburse you. If you purchased the $650 option and you only spend $200 does the money roll over? do they give it back? NO, they keep it, you didn't use it so you lost it, it's theirs now. Summary: Wellness Rewards program is a "budgeting tool", where you lose all money you put in that you didn't use and where you put twice the strain on your wallet. (1st money into the wellness rewards, 2nd money at treatment purchase) Ruling: Get the insurance with Embrace, get RX reimbursement with Embrace, they are really good. Wellness Rewards are useless, if preventative care is your primary concern get your insurance or a budgeting tool elsewhere...

Let me start by saying that I was skeptical of pet insurance in general but I adopted a puppy and wanted to be covered so I went with Embrace. My experience with claims for both routine care as well as ER visits have been seemless and without any hassles. Having Embrace Pet Insurance has taken the worry out of taking my Max to the vet so I can focus on my puppers rather than the cost. Thank you Embrace.