Embrace | Pet Insurance Review

Recently our dog Onyx tore his ligaments in his knee and he needed to have TPLO surgery. We were very worried about our dog because he could not use his rear leg at all. After the surgery we submitted the invoice to Embrace and they covered his surgery. We were so thankful that Embrace could help us with this huge expense. Having Embrace was the best decision we could have ever made! Because of them we can now focus on our dog healing and walking again. There has been no issues or delays either. The process has been simple, uncomplicated and I received a refund check within 2 weeks. I’ve had Embrace for many years and I can say I've never encountered an issue. I highly recommend them. As an update, our dog's stitches were removed and he needed extra medication and that was covered. Then he needed Hydro-Therapy to help him regain mobility and that has been covered too. We are extremely happy with Embrace!

Sarah was very helpful on my call today. She was very knowledgeable and super courteous and resolved my question very quickly.

I am very happy with this product!

Great job I am so satisfied with this!

The Embrace pet insurance policy is written to industry standards and the coverages are tailored to meet most pet owner's insurance needs. While highly recomending Embrace I would suggest that if a claim is filed for injury or illness that the policy holder maintain a file to document all contact as each vet followup visit for the same illness/injury generates an additional claim that then generates an email requesting duplicate vet medical history that was requested and provided when the claim was initiated. Any injury that requires multiple vet visits requires medical record uploads to Embrace and each upload generates a a new claim and this generates an email asking for the vet medical history. Over-all my experience has been positive and each phone call to Embrace was handeled professionaly by a licensed agent. Based on my claims experience I recomend Embrace.