Embrace | Pet Insurance Review

I have had very good service with Embrace and glad I made the choice for this particular insurance over the many others. They are fast to reimburse and keep you posted along the way as to the status of all claims. Customer service replies are fast and in-writing, which I like. I will be adding my second pet to the policy as soon as the adoption paperwork is complete!

As a relatively new Embrace Pet Insurance customer, I have had a GREAT experience with the Embrace claims staff and customer service team! I had extensively researched pet insurance options and know I made the best decision to choose Embrace. The insurance options are numerous and affordable, the claims process and reimbursement is FAST, and the claims staff and customer service team are FANTASTIC to work with! I highly recommend Embrace Pet Insurance to anyone wanting to provide their pet with the best insurance available with affordable options for every budget!

The call wait volume was not crazy, so I wasn't on hold for that long. Once Jess began speaking with me and began the process of getting my quote together, it was a very enjoyable experience. I was talking to a real person that was interested in helping me find the right insurance policy that worked for me and my Fur-baby.

Rylee is my second Scootish Terrier to be insured by Embrace and I would have it no other way. I have never had any problems with there coverage and refunds were fast. There Wellness plan is the best and covers so many needed items to keep you pet healthy. It’s such a good feeling when I take Rylee to the Veterinarian I don’t have to worry about “How Much It Will Cost”. I have Embrace there to help me make the best care decisions for Rylee and help with the payments. I highly recommend pet insurance to all my pet owner friends and people I meet in the vet office or just happen to talk with walking there dog. Robin

At the time of application, the company reviewed vet notes for previous 12 months. Those notes reflected one instance of vomiting and two instances of abnormal lab results. The only definitive diagnosis of a specific illness was a possible urinary tract infection. The company implicitly advised it would not cover any future illness that occurred within 12 months of the above findings if any of those findings reappeared in the future, unless it was proven the finding was unrelated to the new illness. It appeared to me that if my pet vomited again within 12 months and if that turned out to be a symptom of any illness whatsoever, there would be no coverage. My conclusion was that the company would be providing accident insurance only -- no illness coverage. A rather unique definition of "preexisting condition!"