Embrace | Pet Insurance Review

Been with Embrace since Cody was 3 months old-now almost 8 yrs. Throughout the years the site has changed, but recently it is A+++. It is easy to navigate and submit claims, check status of numerous features, etc. All my claims have been processed timely unless there was an issue that was dependent upon vet feedback. Having insurance has given me peace of mind for medical care after losing a pet where finances became an issue for continuing care.

Embrace is going to go through your pets medical records with a fine tooth comb and will not cover anything that they deem to be a preexisting condition. If you have a puppy who has never been to the vet for anything other than routine care, they might be a good pet insurance company. If your pets records indicate any kind of a vet visit for anything other than routine care, it will be considered to be a pre-exisiting condition and will not be covered for different lengths of time, some forever, some for a year. If your dog hurts her leg while on a hike, it will be considered an orthopedic condition and therefore, a pre-exisiting condition.

Easy to submit claims and they are processed quickly. Easy to use the App and great customer service!

Excellent customer service and quick remittances on claims

I can’t believe how quickly Embrace is with processing claims. If I ever have questions they have always been super nice, professional & efficient. If I miss submitting a document they reach out to the VCA directly to keep the process moving along. I definitely made the right choice with Embrace!