Embrace | Pet Insurance Review

Embrace canceled my account for me when my dog was euthanized, so there was no record of what bank account the insurance payout was sent to. I wish they had saved that information. They said they sent the money, but I didn’t receive it and when I called to inquire about it they couldn’t tell me where they sent it to. They put in a search for it and told me they would contact me to tell me what they found out. They never called me. I was forced to contact my ex-husband to ask him if the money had been deposited in his account, which it had and that was fine. I just wish they had included the last few digits of the bank account in the email saying they had sent the money and/or not erased all information about my account before one of us had received the payout.

You guys are really good. You return calls and provide explanations. I have had other pet insurance and none of them come close to Embrace.

Very easy to submit a claim and never given any push back about being paid!

We love them. They make online claims a breeze. They keep us posted of progress. They pay claims fairly. Their staff is stellar.

New to insurance on pets and we got off to a rocky start with a difficult claim, but ultimately was resolved satisfactorily. Our second claim, after an accident in a golf cart, was resolved quickly and professionally. I would recommend anyone to use the Embrace Pet Insurance.