1
out of 5
POSTED: | BY: Zachary
Frustrating
Don’t waste your time with this company. They are extremely frustrating to deal with when processing a claim. Reached out to my vet 3 times to send additional information and they still will not process my claim. Spoke with customer service, he was extremely nice, and seemed helpful at the time. A week later they still will not process the claim. I should have known pet insurance is just a big scam.