Embrace | Pet Insurance Review

I had to provide documents from 4 years ago from two different vet clinics for medical history. Embrace told me that they had requested these documents from the clinics for months but it was clearly a lie. I had to do it my self, ridiculous. Afterwards, my claim took about a month and a half to be processed before I got a refund. The only reason I received a refund was because I fought long and hard against them, even providing x rays, because they claimed “pre-existing condition” over a skin mass that was found 3 years prior. But the real reason we cancelled our policy was because after a year of owning the policy, Embrace decided to increase our premiums by 50%! Stating that because our dog was 1 year older (13yo), inflation, and costs in my area this justified such a large price increase. I highly discourage anyone getting pet insurance. Save a little money each month and invest it. This option is significantly better than giving your money and your time to these insurance companies. They created more stress for me during a time of need. I cancelled and will not be looking back.

I can’t explain how grateful I am that this process was so simple! We got a terminal diagnosis for our pet and the claims process was easy and quickly resolved. I highly recommend this company.

The claims were easy to submit and got deposited directly into my bank account soon after I submitted them. The whole process was smooth.

I love Embrace Pet Insurance! The app is easy to use and claims are completed quickly. Their customer service is fast and knowledgeable. I highly recommend them!

I just signed up with Embrace so have not had a chance to submit any claims. However, a friend of mine has been with them for many years and has been happy with their service.