Embrace | Pet Insurance Review

I had just gotten my new Kitten. She got into some bad stuff and had to go to the hospital. It was an emergency clinic so the bill was BIG. They auto denied the claim and when I clarified it was covered by the accidental coverage within the 14 days or whatever, my claim has been stuck in limbo. I checked in with my vet and they said they have given all of the relevant information. I’m going to give it a few more days and will update my review as necessary, but so far I am not impressed.

I got a puppy to train as my service dog. A few weeks after we brought her home she was very sick and it went on for months. Embrace was with me every step of the way. The EoB's are easy to understand. The people I've chatted with have been very kind and so far everything has been covered. It takes the most frustrating part of a scary situation out of the equation.

Recently I had a potential poisoning scare with my dog. On our walk it looked liked she had picked up a sago palm nut and ate it. I was unable to get it out of her mouth. I rushed her to a local emergency room where vomiting was induced. Because of the severe toxicity of sago plants she had to be transferred to a veterinary hospital that had critical care vets for further treatment and observation. She remained hospitalized for 2 days. She is fine now thankfully. I sent all invoices to Embrace who quickly reimbursed me for 90% (per my policy) of my expenses. When I had some questions about the process they were very helpful explaining things to me. I am so grateful that Embrace made the frightening experience easier to navigate without the fear that I would not be able to afford critical emergent care for my sweet Pippa. Thank you, Embrace!

I just cancelled my policy. After 4 years the cost more than doubled. I had no claims that were ever approved. I sent 4 emails requesting the cancellation before the company responded. Very poor business in my opinion

Embrace Pet Insurance truly exceeded my expectations with their exceptional service. Submitting a claim was a breeze – just a few details and an invoice upload, and I was all set. In just a matter of days, I received a response along with the reimbursement amount. What stood out to me was how straightforward and easy-to-understand their explanation was. For someone like me, who wants simplicity and clarity, Embrace Pet Insurance is an absolute game-changer. They've not only provided financial protection for my furry friend but also peace of mind for me.