Embrace | Pet Insurance Review

Thankfully I cancel on time my dog is only 4 months and they have been review documents for ever. While I understand their policy. Is to complicated for me and I don’t have time for that and she already have another insurance which is better and already review her pre existing condition. I don’t recommend embrace.

This company is absolutely wonderful. They are kind, courteous and attentive to exactly what plan your pet needs when signing up. The process for reimbursement is quick and efficient with an easy app format to work through. Thank you! We even got a discount signing up because we are USAA members!

Our poor dog had a terrible beginning to 2024. Bone fragments cut her insides and then her tail got infected and they had to amputate 3-4”. She is fine now, but very scary. With the exception of vague descriptions on specific records needed to complete the claim, all was in the end settled and monies delivered to my account.

This company is the best! I called in and spoke to a very knowledgeable representative. I needed information regarding neutering my mailbox. She gave me more information than I had ever imagined. She was informative and helpful in all sorts of ways. She also had a lovely personality. I’ve had nothing but great experience with this from my boxer.

Edit note - your claims team reached out in February to an incorrect email address according to your advisor. They are resquesting information from my breeder and their vet that was not performed, nor was I aware I would need when starting this policy. Wish I would havr known. Embrace has been holding 2 claims of mine for my puppy because they say the don't have all of his information. He is a pure bred pup and all of his records have been provided by myself and the previous vet. They decline payment frequently and request additional information on almost all claims, even though I provide all bills and the soap notes in advance.