Embrace | Pet Insurance Review

4.9

out of 5

Number of reviews 19,867

Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard. Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Dog Mom

So quick and so easy

So quick and so easy! Thank you!
5

out of 5

POSTED: | BY: Linda

Cancer and my Boxer

Embrace provided excellent coverage when my boxer was diagnosed with cancer of the jaw and had to have a jaw removal and then chemotherapy. This was the second boxer with cancer, and for the first one they paid out over $18K over two years which is a LOT to provide the excellent care required by lymphoma, giving her an extra 2 years. I would never NOT have pet insurance and I am happy with them, four boxers now, one at a time.
5

out of 5

POSTED: | BY: Joseph Carrillo

Great customer service and very…

Great customer service and very professional. The customer service representative that I spoke with was very patient and helped me work through process to ensure proper understanding of my claims requirements and additional questions that I had. Highly recommend to help with any of your pet insurance questions.
5

out of 5

POSTED: | BY: Jamie Graham

Very satisfied pet parents!

Good communication after submitting a claim. Our insurance paid as promised and we are very satisfied.
1

out of 5

POSTED: | BY: Pete Thrash

Stereotypical insurance company stall…

Stereotypical insurance company stall and deny tactics. Will not answer phone calls with a live person no matter what day of the week or time of day you call. Zero success in reaching anyone. Stalling on claims with the statement “pending complete medical history from your vet”. My vet sent in multiple times but yet they stall, I had my vet copy me on the last email with the required documentation attached, yet they still stall. Was really hoping they were different but they are standard insurance crooks they delay, deny and give zero customer service. Complete garbage of a company. On top of all of this they had the audacity to raise my premiums today! So their expectation is they should get paid even more for poor performance and crappy service. That’s a win,win, strategy for them and a losing one for me. No thanks, policy canceled.

Monthly Cost

$13 – $100, depending on your chosen plan.

Coverage

You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $2000, $5000, $10,000 or $15,000.

Deductible

Annual deductible options from $100 – $1,000.

Age Limits

Pet must be at least 6 weeks old to enroll. New pets over 14 are eligible for accident-only coverage. Once enrolled, pets can stay insured regardless of age.

Waiting Period

There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active. Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian. Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection. In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard. For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.

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