5
out of 5
POSTED: | BY: jacqueline
Excellent customer service
I have been with this company for a long time always had excellent service!
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4.9
out of 5
Number of reviews 19,867
Embrace Pet Insurance offers nose-to-tail accident and illness protection and an additional Wellness Rewards program. Its diminishing deductible feature, Healthy Pet Deductible™, is included with every policy as standard.
Learn more about Embrace’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Rene
Claims process was really fast
Claims process was really fast. I submitted my claim and had my refund within days. Very satisfied with the service.
4
out of 5
POSTED: | BY: Frank Smith
Good Customer Service
I'm impressed that a "real" person who answers the customer service line. My experience has shown them to be friendly, caring, knowledgeable and helpful with requests and/or information.
Once a claim is filed, I receive notice that has been received (which is helpful); within 7-10 days another notice is sent that claim is paid (or not and reason why) and when to expect direct deposit. The claim process/form is easy to complete on line. I am happy with Embrace Pet Insurance.
5
out of 5
POSTED: | BY: rijha bhatia
The process to submit the claim and…
The process to submit the claim and supporting documents was easy. I am very happy that I was reimbursed and I was not given a difficult time to get it.
5
out of 5
POSTED: | BY: Michelle Beckner
I had a few claims that needed to be…
I had a few claims that needed to be filed. It was easy to file via the APP. The process was quick and smooth!
Monthly Cost
$13 – $100, depending on your chosen plan.
Coverage
You have a co-pay of 10%, 20% or 30% after your deductible, depending on your chosen plan.
The pay-out amount is based on your actual vet bill.
Payout Limits
Annual limit of $2000, $5000, $10,000 or $15,000.
Deductible
Annual deductible options from $100 – $1,000.
Age Limits
Pet must be at least 6 weeks old to enroll.
New pets over 14 are eligible for accident-only coverage.
Once enrolled, pets can stay insured regardless of age.
Waiting Period
There is a two-week illness waiting period, which begins on your policies’ effective date. Orthopedic conditions have additional Waiting or exclusion periods that vary by state.
Exclusions
Pre-existing conditions are not covered.
Hereditary and congenital conditions are covered if they have not been diagnosed or suspected before the policy becomes active.
Main plan covers alternative treatments such as chiropractic, acupuncture and homeopathic when provided by a licensed veterinarian.
Optional wellness and prescription drug plans are available for an additional cost.
Embrace Pet Insurance protects over 100,000 pets across the U.S. with nose-to-tail accident and illness protection.
In addition to its pet insurance policy, Embrace offers a Wellness Rewards program to help cover the cost of routine veterinary care, grooming and training. Its Healthy Pet Deductible™, the industry’s first and only diminishing deductible feature, is included with every policy as standard.
For every policy sold, Embrace donates $2 to a pet-related charity, as well as offering additional funding and support to shelters and other charitable organizations.