Embrace | Pet Insurance Review

Wanted to change my billing date and the customer service rep I spoke to told me they can’t do that. What kind of service is unable to change the billing date?

I am 73 years old and had many pets in my life. I was always skeptical of pet insurance. In my older years I felt it was time to give it a try and I can tell you EMBRACE HAS MADE ME A BELIEVER !! I am so grateful for your relief at this critical time! Your phone assistance is five star, your Website is five star, your communication and service is five star!! Thank you so much.

I haven’t had any claims in over a year, since I started this insurance. Yet my coverage DOUBLED from $54 a month to over $100 a month. What an absolute disgusting rug pull. I’ll be actively shopping other insurances.

Claims were reimbursed quickly. Didn’t like your pre- existing condition.

3.5 years and we've not been able to claim a dime. :( Good & Bad thing. During a regular vet visit and to get shots in her first year (she's 5 now) and they suggested I buy Embrace and I signed up that week. During this checkup with regular shots, I mentioned she seems a bit itchy compared to the other dogs we have. They didn't mention possible allergies, just to bath her a bit more since she loves to be outside. 1.5 years later after a change in food that included chicken we noticed that she was inflamed; took her and they said she must have allergies. No coverage because of the mention of her being itchy. CRaZY. Blood testing shows she's highly allergic to chicken.