Embrace | Pet Insurance Review

so far, awful. We got Embrafce insurance recently. Sadly, my dog got badly hurt when she got inadvertently stepped on and then squished in a door (long story, no mal-intent, but dementia is a factor with the culprit) Embrace is denying the claim saying it is orthopedic and not covered yet. INSANE! unless they turn around the decision, I will drop and get another.

The app is really easy to use, reimbursements are easy to receive. However, no one answers the phone and it took awhile for an email response that wasn’t an automated response. On top of that, even that person said she didn’t know why my claim wasn’t re-opened automatically after receiving the necessary records when it should have.

Embrace has been absolutely wonderful to work with. So much stress and anxiety was relieved because of your efficient claims process. Additionally, the compassion you exhibited when I had to one of my little ones go was very appreciated. The policy change was just as efficient as your claims process. I always brag about Embrace!

Embrace makes it so easy to submit a claim & very quick to respond.

Never had pet insurance before until now. After the expense in the loss of our sweet Haylie from cancer, we decided to purchase insurance for our next pet and went through Embrace. Now a few years later we had to file our first claim. Embrace made it so easy to file, and check on claim status through the app. I wish our personal health insurance was this easy to deal with! We were anticipating that it was going to take them 30 days or more to process the claim, but no way! Embrace was able to process multiple claims in 3 days!!! I highly recommend Embrace as your choice to cover your fur baby, we are glad we did!