Embrace | Pet Insurance Review

Worst pet insurance in the world and I don’t know how many years I paid ridiculous payments of 200 to 230.00 an month and I blame myself for staying with them but it was mostly due to the years of an investment with them. when my dog passed away I sent them the information and they said sorry about your dog and within days they hit my credit card again for a monthly payment and they promised me a refund on the payment for insurance after my dog died. My dog has been passed away for three weeks and they hit my card for another payment and they owe me a separate refund. I have called them twice. I’ve emailed them several times and as of today my refund should be in my account actually a couple days ago, but they are still not there because these people are liars and they’ll hit your card, but they won’t remember to refund the overcharges absolutely never ever ever use this company again. What a garbage company they are and heartless people. Most likely they will respond to this with oh my we’re so sorry and we’re going to fix this right away, but they’ve had weeks to do it and they haven’t done a damn thing. I haven’t blocked their account because they’re supposed to refund me through the card on my account, but I’m probably going to have to block it because they’ll just randomly hit my card for anything.

This was the wisest decision I’ve made as a pet owner. EMBRACE was the insurance company my Veterinarian advised me to purchase. He explained how user friendly they were. How they covered what the policy states, the claims were simple, and the reimbursement was almost instantaneous. He was 100% correct! I highly recommend EMBRACE to all pet owners!

I signed up after I seen no wait period online..my dog had what we thought was an infection and was dying.. She ended up having colitis..still an emergency..then was told we didn't qualify cuz it wouldn't start til 2 weeks later and I asked if I could restart claim later and was told no..This was an emergency and unexpected bill that I couldn't afford atm..not something that is typical for me..they told me I signed something in tiny print sating I would have to wait..then why state online there wasn't one

Embrace makes it easy to file the claim and I had a check within 2 weeks of the filing.

My claim was processed really fast. It was so easy to file a claim and upload the documentation from the vet. Embrace reimbursed me for exactly as described in their policy.