Embrace | Pet Insurance Review

This is an update: My most recent experiences with having Embrace Insurance for my 2 dogs have been much much better with speed of claims and information. Really happy with the upswing ! So far it’s been an ok experience. They take a long time to respond to inquiries and the claim process can be lengthy at times. Though they have over 150 employees working for them, it feels like there’s only a few with the communication process. Do your research on what kind of coverage you really will have. It can be confusing, but just takes some effort, probably more energy than I had at the time of adding my first pet.

Claims administration is quick and easy.

Just filed two claims for emergency visits and waiting on approval from Embrace. The filing process was super easy and I was able to right from my phone! Hoping to hear back this week on claims approved. I never had pet insurance before and after the expenses of the passing of my last dog, I wanted to give this a try with my new puppy. TBD on the approval and will follow up on my review once I hear back from Embrace

Easy to navigate website, as well as submitting a claim, and when I do have to deal with someone they are great! SO glad I have pet insurance with Embrace!

From the beginning, the agent was up front about the policy and explained everything. We have presented the Vet bills that we have paid and they have been promptly paid by Embrace. They have provided a great customer experience for us with our Fur Baby for over a year and a half and we will be keeping the policy.