Embrace | Pet Insurance Review

Honestly a terrible experience. Took more than 6 weeks to get any kind of response, very unclear direction on what is required to process the claim, impossible to get anyone on the phone (although once I got someone they were helpful), and I was reimbursed a fraction of thousands of dollars of ER and hospital bills with things used as an explanation like (hospital boarding is not covered) even though the hospital boarding was a direct result of the illness. I plan to cancel coverage and seek another provider is this is not remedied.

This was much easier than expected and worth every penny when I needed insurance.

My dog Rune had to be taken to a Vet School 7 hours away to be seen by the boarded Neurologist for symptoms of difficulty using one of his legs and neck pain that came on out of no where. He spent about 11 days in the hospital and had not 1 but 2 cervical spinal surgeries while he was there. His total bill was just over 12 thousand dollars. I was so happy that I had him insured and that we were reimbursed a little over 10 thousand dollars from this very stressful and expensive event. As a licensed Veterinary Technician I always discuss the importance of pet insurance. I am so happy to have an insurance company I trust from first hand experience to recommend to my clients for their pets as well. I am happy to say that Rune is doing amazing post op. His incisions have healed and he is so happy and most importantly he is pain free!

Always expeditious concerning claims.

Very easy process. Was quick too!