Embrace | Pet Insurance Review

Embrace's website is super easy to use as was selecting the best plan for my multiple dogs and their unique situations. The website allows you to pick a plan with variable deductible amounts, coverage amounts, exclusions, etc. per dog. I was able to vary these amounts and immediately see the effect on the monthly rate per dog. With multiple dogs of various ages and issues, this was great. We recently lost our beloved dog to a snake bite. The website made it very easy to file the claim, and I was reimbursed very quickly and directly into my checking account. No hassle, no difficulties, and super kind representatives sensitive to the situation. Best insurance ever!

Easy to submit claim - Fast reimbursement

Such a simplex process to submit my claims

Sadly, we had to report our Jake's death today. Our little Shih Tzu rescue gave us great memories. We'll miss his zoomies and best greeter at the door. Services and customer care have been awesome with Embrace's phone reps and use of the website for filing claims. Thank you so much!

The people I talked to were helpful. However - waiting over 3 hours for a procedure that was bordering on emergency surgery was tough to deal with. We kept being told 30 minutes and you will have your answer. We have had coverage for years and knew she was covered but really wanted to make sure we covered our bases. I’ve been happy- I just feel that waiting longer could have bad consequences and wonder how things will work out. Once it was verified that we had full coverage we should have been cleared to go ahead.