Embrace | Pet Insurance Review

during a stressful episode in my pooch's life, embrace turned out to be a delight & useful support....a real embrace

I always get the answers I need. Whatever is going on embrace customer service has been kind and very helpful.

All my experiences either in the form of phone calls, claims or emails have been great experiences. Because of JJ’s insurance we were able to get her radiation and got another wonderful year with her that we are so very grateful for. There were no questions no arguments or trying to get out of paying for it on your end. It made it much more feasible for us and we were not ready nor was she to say goodbye. Since then we have had to say goodbye but her insurance even in this helped cover the at home euthanasia we chose in order to make her transition less stressful for all of us and more personal and in reality a little less tragic. I couldn’t imagine the drive to the vet the cold sterile room that didn’t smell like home to her, the drive home without her in our arms. Anyway, thank for always being there for us. We have adopted a new puppy since and have entrusted her future care with your insurance company as well. I just couldn’t see going anywhere else or trusting anyone to make difficult financial decisions easier for her health. We would find a way no matter what. But this makes anything she might need in the future a no brainer. Thank you so much for your past and future support. They are our fur babies and I just want them to have the best healthiest lives possible and your company certainly plays a major role in that. Thank you again, Kyle, Crystal, JJ and Rowen

Always gives great explanations of coverage and prompt reimbursement of claims.

I had to have an agent help me to complete the claim she is absolutely wonderful...never makes me feel like I am a pest helps and I wish I could send her a Thank you gift card but have no idea how to her name is Heather Russo the best person at Embrace...thank you heather.