Embrace | Pet Insurance Review

I was extremely disappointed with Embrace during my renewal and addition of my new pet. After 9 years of being a client I would hope they would stand behind their word. I had an intake call where I received contradictory information and Embrace and their fraudulent practices cost me over $100 in deductible claims. Convenient for them they did not have to cover my pet and honor the information I was given by their representative. They reviewed the call and heard the fraudulent information, but didn't care. Sadly I am stuck with this dishonorable company as I have to many pre existing conditions with my 9 year old dog at this point. If you are shopping for pet insurance, do yourself a favor and go with another company that is honest and stands by the information their representatives provide.

The claim was processed much more efficiently than I expected Embrace would do. Thank you so much.

In over 2 1/2 years I was reimbursed only $129 for all vet bills. And paid over $2500 in premiums. Raised the premiums every year. Not to mention had to pay thousand of dollars in vet bills. Everything is preexising. My fault for not cancelling sooner. Buyer beware

I am a new puppy owner and this is the first time I have ever had pet insurance. Took my puppy to the vet and then within 2 days sent the bill to Embrace. Everything was reimbursed even the taxes! Vey impressed with this company and how they keep their word. It was easy and a pleasure to deal with them.

Processing claims is easy and very efficient. They keep records of past diagnosis and medications and make updates seamless. They also process the claims very quickly and fairly. This is my third year with the company and I am very happy with the service.