ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,119

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Maria R

A huge waste of your money!

If you have a Chihuahua or part Chihuahua dog, don't bother paying high premiums to insure it. These people denied my claim for surgery on my dog recently because his Vet mentioned in 2024 that he had loose knees. Nearly all Chihuahua breeds have this genetic condition! The dog never so much as limped until last month when he tore his acl. Their illness policy is supposed to cover genetic conditions. Well, so much for that lie!
5

out of 5

POSTED: | BY: customer

Great prices and coverage

Great prices and coverage. App is very user friendly. So far so good, just submitted my very first claim for my puppy. Let’s see how the turnaround time goes.
3

out of 5

POSTED: | BY: Scientific Frontline

Very very slow in processing claims.

Very very slow in processing claims. Our dog is purebred, AKC registered. No health issues whatsoever, yet was rehomed to us with no medical records that could be obtained. Our vet has said he is in perfect health. We had this baby for a year now, yet even for a wellness check it is the same garbage. They want two years records. Been insured now for a year with them too. Take the money and deny claims is their game.
1

out of 5

POSTED: | BY: Amani Zindani

They give you such a difficult time to…

They give you such a difficult time to reimburse you. They also make scenarios in their head and give their self a reason to reject claims. One time I was rejected and the reason was because I was still in my initial waiting period, made no sense since I was already a member for 3 years. They reject you with the dumb jest reasons
5

out of 5

POSTED: | BY: Winfire

ASPCA has been amazing to my pets

ASPCA has been amazing to my pets fast reimbursement with claims

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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