ASPCA | Pet Insurance Review

We've never had insurance on our pets but with this puppy we decided to get accident/injury only insurance. It was quite reasonable, $270 a year. I could not justify $4,200 a year for Trupanion, despite their great reviews. Our main concern was future leg injuries or swallowing something he shouldn't have, which our other rottweilers have done. Then our guy bopped himself in the eye with a hose end and ended up with an ulcer on his eye and then entropion. I was anticipating they may consider the entropion congenital instead of being a result of the eye injury, figuring it's the job of the insurance adjustor to figure out how not to reimburse, but submitted a claim anyway. But, to our delight, they accepted the claim and all of his treatment, drugs, and surgery, and we were reimbursed before he even returned for this follow-up checkup at the vet.

pretty bad, not clear in the claim instructions. pretty much everything is declined and not able to unsubscribe easily.

My dog was just diagnosed with cancer, I took her to doctors for anal infection was told than she has cancer, i cant explain how it felt in words my world fell apart, I then filled a claim with ASPCA my Insurance Company only to be told my claim is denied, with no explanations on why, this insurance Co is one of the worst Companies I have ever dealt with id think twice on getting insurance thru ASPCA

I’m a very reasonable consumer. I don’t leave irrational reviews based on emotion. I can say this company is terrible. I’m actually embarrassed I fell for their marketing and fake reviews and purchased “insurance” from them. ASPCA has sold its name to a third party provider and they’re pathetic. Do yourself a favor and buy insurance from ANYONE other than this company.

ASPCA clearly advises customers that they do not cover pre-existing conditions. Buyer beware! The ASPCA Pet Insurance Company would not pay for a veterinary visit that required antibiotic treatment even though the visit occurred past the “designated period”. In other words, you pay monthly premiums until there is enough money in your account to cover your bill. Be very cautious of this company. Put money in a savings account. The bank won’t deny your claim. Waste of money, in my experience.