ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,057

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
1

out of 5

POSTED: | BY: Esmeralda Medina

Denied my claim

Denied my claim. Hard to cancel. The calls are not going through. Avoid and go to a reputable company. This is an offshore scam company probably.
2

out of 5

POSTED: | BY: Nancy McMillen

App Doesn't Work@

The ASPCA app simply stopped working!!!!! How can any company that requires you to file claims get away with not having a working app???? Now I have to snail mail everything!!!
2

out of 5

POSTED: | BY: Michele Slabodnick

Claim denied

I took my new kitten in for her first vet visit. The wellness claim was denied as well ass her bloodwork for feline check up. The claim reviewer would not accept the detailed explaination sent in by our vet clinic. A wellness exam was covered for the dog but not for my 3 cats. I am not impressed with this insurance.
5

out of 5

POSTED: | BY: Lan Cao

very positive experience…

I’ve had a very positive experience with ASPCA. They have never denied a claim, never asked me to provide extra documents, and never created any unnecessary fuss. Every claim I’ve submitted has been processed quickly—usually within a week to 10 days. The process is simple, straightforward, and reliable. It’s reassuring to know I can count on them when I need support.
5

out of 5

POSTED: | BY: Carol Hall

Quick response

Quick response. Accurate. Caring personnel.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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