ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,110

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
4

out of 5

POSTED: | BY: Maria A Guerrero

Overall

Overall, good customer service, however, the insurance was for my folks’ parents’ pets. They are older and have a challenging time working with technology and I helped them with that. As go telephone services, it would have been nice if it were made easier to get contact with a Spanish speaker easier.
1

out of 5

POSTED: | BY: Deborah K. Johnson

The WORST insurance

The WORST insurance. First of all, they donate a very tiny amount to ASPCA just to use their name. You are not supporting ASPCA in any meaningful way. Second, they deny most claims as pre-existing conditions, do not respond at all to emails, lose the file over and over need multiple phone calls and emails just to get to respond. Useless. I can't believe they run an insurance business this way.
1

out of 5

POSTED: | BY: Trissa Lasavage

I have had ASPCA insurance since 2019…

I have had ASPCA insurance since 2019 with my first dog and 2 dogs since 2020. Both insured as puppies. Neither have chronic medical conditions. I filed 2 claims. 1 ear infection and a skin condition. Since 2024 my cost for both went from $90 per month to $210. More than double. I was told this is due to age increase and increases can go from 4-26%. Well the math isn’t mathing. Beware that your rates will increase to a ridiculous amount despite your pets being healthy. I am insured 10k 90% reimbursement. I don’t even pay this much for my car insurance. It makes no sense.
1

out of 5

POSTED: | BY: David Pogue

Don't bother with this insurance

I give them a big fat 1 star. This company is very quick to take your payment but when it comes time to reimburse a policy holder they find any and every reason possible to not pay out. For an organization that says they help pets I would have thought better of them. They will not be getting anymore of my money ever.
5

out of 5

POSTED: | BY: Wendy Turner

Easy to file a claim

Easy to file a claim. Great rates for my pups health care.

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

Get a quote today

Leave a review