ASPCA | Pet Insurance Review

Initially I have not had any issues. Claims were settled quickly. The first issue came when my pets neuter was not covered. I chose a plan that specifically covered that-and when it was time to use it -it's not in the plan anymore. I can't locate my policy coverage at all. Second-my dog had an accident. Hurt his leg while playing. Denied because they said it was an illness. He was healthy with no illness-he twisted his leg while playing. Third-I have a dog that passed and cannot find a way to remove them from the policy. When I call it says call back during business hours-but does not give any business hours. I am an insurance agent so am well versed in selecting coverage and policy language. I picked specific coverage for our needs and feel over the years the coverage has been changed and the information is intentionally made hard to locate. My policy renews in February and we will defiantly be reviewing under a microscope and possibly changing companies . I feel like what was a excellent service has become useless for the most part-but the fees keep going up. I may be better off saving the money for an emergency myself.

I’ve had my cats covered with ASPCA Pet Insurance for years, and I can say without hesitation that it was one of the smartest decisions I ever made as a pet parent. You hope you never need it, but life with cats has a way of throwing curveballs, and ASPCA proved their worth every single time. One of my cats unfortunately needed care more than once, and the policy stepped in exactly the way you hope insurance will. The claims process was straightforward, the reimbursements were quick, and there was never any runaround or surprise fine print. It just worked. What I appreciated most was the peace of mind. When you’re worried about your pet, you don’t want to also be worrying about whether you can afford the care they need. ASPCA gave me the confidence to get my cat treated right away, without hesitation. After several years with them, I’m still impressed. Reliable coverage, easy claims, and the kind of support you want when you’re dealing with something stressful. If you love your pets like family, having ASPCA in your corner is a no brainer.

Agent was polite and helpful. The agent helped me understand the process in a nonjudgmental way

Have had ASPCA Pet Insurance for about 7 years for our Pug. Completely satisfied. Wish I could recommend my health insurance company as high!

The representative was able to explain everything to me, so I understood the policy for my new cat. He was very professional, friendly, and very knowledgeable.