ASPCA | Pet Insurance Review

4.5

out of 5

Number of reviews 12,092

ASPCA Pet Health Insurance® is committed to making veterinary care more affordable for pet parents. Its Complete Coverage plan covers accidents, injuries and illnesses, and features a simplified reimbursement based on percentage of invoice. Learn more about ASPCA’s plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Rosemary

Very happy we chose ASPCA insurance!

There were SO MANY choices for pet insurance. We are very happy with ASPCA so far. They have processed our claims fairly and as we expected, and using direct deposit get our reimbursement very quickly. I would DEFINITELY recommend them to all pet owners.
1

out of 5

POSTED: | BY: Arthur

Typical insurer games - deny claims, make policyholder jump through hoops

My dog had a reaction to his rabies vaccine while at the vet & was given an antihistamine to treat the reaction. The claim was denied on the grounds that it was a wellness visit, not an accident, injury or sickness. The claim was only about $25 and the time & effort that it would take to file an appeal with them just isn't worth it. If this is how they nickel & dime policyholders on a $25 claim, I can only imagine the games they play when the claim is hundreds or thousands of dollars. Stay away from this insurer.
5

out of 5

POSTED: | BY: RoseMarie

You have a staff of excellent, kind & compassion representatives who sincerely care about our furry family members!!!!!

Today, at 1:25 pm, I received a "check up" call on my little 15 yr. old Chihuahua, Honey, from one of your very sweet reps., Shelly. I have three little Chihuahuas, which she exhibited much interest & answered questions involving them, without hesitancy or impatience. Your fantastic staff takes the time to listen, while showing love & sincerity in all aspects. I find each & every one of you a joy & pleasure to deal with, without worrying about any deception. Thanking you for your wonderful kindness & great caring. You are all deeply appreciated. My Love & Blessings to Each of You !!!!! Rose, Marie, Rullo, Honey, Buffy & Bitsi send doggie kisses
5

out of 5

POSTED: | BY: Claire

don't know what I would say

always prompt with reimbursing when a claim is submitted

Monthly Cost

Rates start at: $10 (for accident only), $16 (Complete Coverage). Rates vary based on species, age, breed, and location.

Coverage

The pay-out amount is based on the actual vet bill, at a rate pre-selected by the customer: 90%, 80% or 70%

Payout Limits

Annual limits can be set by the customer, ranging from $2,500 to $20,000, including an unlimited option. No lifetime limits.

Deductible

$100, $250 or $500 annually.

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

There are no waiting periods for preventive care. Coverage begins 14 days after date listed on policy for accidents, illnesses, and knee/ligament conditions.

Exclusions

Pre-existing conditions, cosmetic procedures and breeding costs are not covered. ASPCA Pet Health Insurance has two Preventive Care plans that can be added to help cover a pet’s wellness care, including annual exams, vaccinations, tests, dental cleanings and flea/heartworm preventive. Preventive Care plans reimburse up to a set amount for each listed treatment. If your pet exhibited symptoms of a knee and ligament condition at any time, prior to enrollment or during a waiting period, all ligament and knee conditions will be excluded. Ligament and Knee are conditions involving a ligament, patella, meniscus or soft tissue disorder of the knee. Accident-Only coverage available.
ASPCA Pet Health Insurance®, provided by Crum & Forster Pet Insurance Group through its licensed agency, C&F Insurance Agency, Inc., is committed to improving animal care across the U.S. by making veterinary care more affordable for pet parents. Their Complete Coverage(SM) plan covers accidents, injuries, illnesses and more, and features simplified reimbursement based on percentage of invoice.  Preventive Care is available at an additional cost.

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