ASPCA | Pet Insurance Review

My female bullmastiff kept getting UTIs. The vet said that she had a recessed vulva and that could be the problem and a surgery could be done to correct the problem. She said most insurances do not cover it because the surgery does not work all the time. The vet opted for other methods first. After months of antibiotics nothing was working. We tried cranberry supplements, wiping after bathroom uses, apple cider vinegar, and every other method we read online and nothing worked. At almost $300 a pop for every UTI treatment, it was becoming too much financially and seeing my pup in discomfort prompted me to go ahead with the surgery covered or not. Surprisingly ASPCA covered a big portion of the surgery and ever since she has had the surgery, not a single UTI has occurred. Thankful for such great coverage and customer service

Appreciate the follow up calls and ease of service. My dog has an extremely sensitive stomach so it's very reassuring that I have insurance should any medical procedures need to be done. Total game changer!

Great insurance! Prompt payment. Thankful to have it

I can't edit or manage my pet's policies online, or even email, I have to *call a number* to do anything. Pet policy info doesn't feel well communicated, I have no idea why my two pets have different plans except that I guess that some plan options changed since the time I registered the first one? It all feels really sketchy and amateur hour, I'm worried that it's overpriced for the comparative coverage, and I'm thinking of switching to Nationwide pet health insurance when I have the chance. Assuming I can figure out how to cancel my current policies.

They have been excellent to work with during both sick and wellness times. Very friendly to work with when adding additional pets. Takes the time to explain all the options.