5
out of 5
POSTED: | BY: Jennifer
Really worthwhile coverage with a quick simple claim system
I am SO happy I chose to take insurance coverage for our adopted two little girls, we certainly did not expect to need to use it as quickly as we did, but it was very reassuring that we could focus on getting them back to full health and the cost would be for the most part taken care of. I was also super impressed how quick and easy the claim system was, I simply paid the fees due to the vet or facility of my own choice, then returned home and scanned in the receipts as I went, usually on the same day so the info was fresh in my mind and filled out some basic info, all online. A really well thought out and executed system and I am very grateful that so far all the tests and treatments have been covered, even the prescription food diet that my two cats are now on for a trial, which so far seems to have resolved their symptoms, which is so wonderful to see them back to health. Also worth mentioning that the few times I've had need to call up, the call handlers have been extremely nice, polite, helpful, knowledgeable and sweetly asked after my cats health. Really made a difference to speak to someone who immediately understood my case and could answer any question I had, rather than being transferred around the houses. I would highly recommend this insurance from first day you have your new pet for peace of mind and to limit cost of unexpected illness or injury. Thank you!