ASPCA | Pet Insurance Review

The people at ASPCA Pet Health Insurance were very helpful. I had a question regarding filling out the form for reimbursement of my cat and the lady not only answered my question but did it in friendly manner. I did not have to wait long for my reimbursement checks (2-3 weeks) and the reimbursement itself was 80% of the cost incurred from the vet bills. I then received a follow-up call from the insurance company by another friendly staff member who inquired if I was pleased with the service to which I certainly replied yes! I would definitely recommend the ASPCA Pet Health Insurance for all seeking a pet health insurance company.

When the form was faxed from the Vinegar hill vet grp to the claims Dept, I got an email stating some items were missing. I brought the form back over to the vet and they resent the same form again then it was resolved.

After I submitted my first claims ($1000 worth in the first 4 months of having the insurance) I started reading reviews so I got worried that I may not get paid. A lot of them said if they do pay you they will reduce the amount to something they think is reasonable. I kept calling and calling them because I was worried this would happen. It took a month but I was paid in full (at the 90% deductible rate on my contract). Overall, the experience made me add my new puppy to the same insurance as well and got a 10% discount by doing so. My 8 month old Shih Tzu was born with Kidney Disease which obviously no one knew... and now the pet insurance is paying for all of her tests and follow up visits.

Honestly a great and amazing program/insurance. Wouldn't have it any other way!

I was watching a vet show on TV, "The Bionic Vet". It got me thinking that I should get pet insurance. It had been may year since I had owned a dog and I knew vet expenses had gone up considerably. I did my research and decided on the ASPCA insurance. I kid you not, in less than two months my dog torn his ACL and meniscus. If it weren't for the insurance I have I don't know what I would have done. I HIGHLY recommend the ASCAP insurance. Not only were they there for me but they called me during Dukes recovery process inquiring about how he was doing. A++++ service. Will never be without them.