Lauzon Veterinary Hospital

was referred here, cannot believe the compassion of everyone including other clients. Nadine is honestly one of the best desk clerk I've ever been helped by. definitely need more people like her. Dr. Singh is the best vet I've ever dealt with. you can tell he loves animals. he treated us like people not appointments. really recommended this office to everyone.

posted: 10/27/2024

I took my terminally ill cat to be euthanized on November 22, 2024. The process was very peaceful, but unfortunately the staff did not take the paw prints that I requested to have done. I understand that mistakes happen, however there has been no offer of reimbursement to rectify the situation. Obviously, the money is not important and we can not go back and get the paw prints now. I had to call a few times over the past few days to get updates on where the paw prints were before they finally advised me yesterday that they were not done. I was told that this is not a service that costs money and is one that is offered for free so if you are taking your animal to be euthanized, just be aware that there is no guarantee you will get the paw prints since it is a free service, and if those are important to you, have them done prior. This just added to an already stressful and difficult time.

posted: 12/02/2024

I am disappointed with this pet hospital. When I think of a veterinarian, I expect someone who genuinely cares for animals and strives to provide the best possible care. A few weeks ago, I brought my cat in with a severe mouth infection. The vet said she couldn't examine his mouth without sedating him and charged $1,300 for the initial examination, diagnosis, and antibiotics. I was shocked by the cost but felt desperate to help my cat, who was in terrible condition. The estimate for cleaning and tooth extraction was almost $4,000, which I couldn’t afford. The vet showed little empathy, and the receptionist suggested asking family for help or considering euthanasia. Distressed, I consulted a different vet, who diagnosed my cat without sedation, explained that my cat's condition is common in Persian cats, and quoted $800 for the necessary treatment. The initial consultation was only $250. This experience made me feel exploited. It seemed that this clinic prioritizes profit over the welfare of my pet. Additionally, when I previously needed a heart worm prescription refill for my dogs, they refused to provide it in person despite having tested my dogs recently, insisting on another costly visit. In summary, I believe this clinic's practices are more focused on financial gain than on genuine animal care. I urge pet owners to seek alternative veterinarians who prioritize both the health of the animal and the financial well-being of their clients.

posted: 08/04/2024

Thank you to Dr. G Reiss for caring for my cat that was ill. Dr. G Reiss was knowledgeable and professional and explained clearly what my cat “Pote” needed. From the initial phone call to the office until the end of our appointment I felt supported and my pet was well cared for. I wanted to especially thank the girls at the front desk and in the exam room for their kind spirit and the highest level of professionalism I’ve ever encountered in a veterinary clinic. You do not find customer service like that anymore unfortunately. The clinic was spotless, the wait time was minimal go early, it you don’t want to wait. I’ll always drive the hour it takes from my home to attend Lauzon Veterinary Hospital as it was a very positive experience.

posted: 07/28/2024

A few days ago my parents in their early 80s took their cat Oscy in after signs of a UTI and vomiting. She was seen the same the day they called. Dr Singh was the veterinarian who cared for Oscy. According to my parents he was very thorough during his examination and explained all findings and treatment plan. They were very impressed with the doctors professionalism and table side manner. It's been a few days and Oscy is doing much better. Thanks Lauzon vet and Dr Singh!

posted: 08/14/2024