Animal Hospital of Windsor

Thank you Dr. Vlad and staff for helping me with diagnosing my cat Dakota and helping me make the hard decision to let him not suffer any longer than he needed to. I truly appreciate the compassion, table manner, and patience you guys had with me and my friend. The decision was very hard and we cope with humor, and you guys didn't make us feel weird about it, and even joked with us a bit. You don't know how much I appreciated his paw print when I opened your card. I regretted not asking you for one, so seeing it brought tears to my eyes. Thank you again. I will tell everyone of my experience. The next time I have an emergency, I will definitely be back. ❤️

posted: 12/10/2024

Came in on a Friday evening with my cat who was experiencing GI issues. No waiting, immediately directed to a room. Dr. Thomson McGhie was very thorough in her assessment of my cat and kept me updated during the treatment, all with kindness and a sense of humor. The clinic staff was also wonderful, and did a follow-up call two days later to see how my cat was doing and answer any additional questions I might have.

posted: 12/18/2024

I am beyond thankful to have come across Bernard Malovec! After visiting four different vets in Windsor for my dog's persistent bloody diarrhea, I felt frustrated and helpless. While each vet treated the symptoms, none were able to pinpoint the root cause of the issue—until I found Bernard. He took the time to truly understand the problem and identified the underlying cause right away. Since following his treatment plan, my dog has been completely fine, and she hasn't had any issues since. I can’t express enough how relieved and grateful I am. I would 100% recommend Bernard Malovec to anyone in need of a knowledgeable, caring, and thorough vet. He's a true lifesaver!

posted: 12/29/2024

This clinic is great! From phone reception to doctor care and treatment. Ken and Dr. Kaur were both professional and took time to explain everything. I took in my older dachshund with gastric upset yesterday afternoon. Already starting to improve. Highly recommend !

posted: 11/09/2024

I brought in my injured cat with broken bones during end of COVID, and the experience was frustrating. We had to wait outside for hours and only communicated over the phone. The hospital seemed to take full advantage of their 24-hour service, using it as an excuse for their money grab. Their focus was more on upselling unnecessary procedures rather than genuinely caring for my pet. They exaggerated my cat's future health issues, leading me to agree to unnecessary treatments. When I was 30 minutes late for my cat's discharge due to work, I was charged $40 for the extra time. After a few weeks, I consulted a different veterinarian who confirmed that many of the treatments recommended by this hospital were excessive. If you're going to charge astronomical prices, at least show some empathy and care. It took me a while to write this review because I prefer to resolve issues directly with local businesses first, but the clinic refused to address my concerns when I spoke with the office manager. I really hope that I never have to bring my animals there.

posted: 10/02/2024