Forest Glade Animal Hospital

We definitely recommend this wonderful animal hospital. The reception area welcoming, clean and organized. The dedication, compassion, kindness and care given to our furry friends is outstanding. Our 11 year old cat Leo was a wonderful pet and part of our family. When it was time for Leo to cross the Rainbow Bridge, their caring support was greatly appreciated. It made our loss easier knowing others truly cared. To everyone at Forest Glade Animal Hospital, especially Dr. Heather Egan, we are sincerely grateful.

posted: 07/25/2024

Normally I wouldn't do this, but i think the feedback is important. My family have been coming to this animal hospital for decades with various pets of ours. Up until my newest dog, it has been nothing but a pleasant experience for us and the care and attention to detail was always top notch and appreciated. The first appointment i had went fairly smooth. My dog was apprehensive as it was her first visit but the Vet was patient and calming. What I would expect from this location. The second visit was unfortunately a lot less pleasant. My dog needed to come back for some shots so we came into the office and the vet tech was not providing adequate bed side manner towards my dog and was rushing the whole process. This was frustrating as it was my dogs second visit there, and while she did only need shots, she should have been made to feel welcomed and comfortable. The vet tech asked if I would like to hold my dog for the shots which I was happy to do to help calm her down and help her through the process. It was no more than 30 seconds and a few position adjustments and the vet tech decided that she would need to take my dog to the back and get assistance from her colleagues as my dog was quite on edge and scared. This did not sit well with me because instead of trying to create a warm environment where my dog would not be scared, it was a time and numbers game to try and get us in and out as quick as possible. Hopefully I can adjust this review or write a new one, but for now, my recent experiences have not been to the standard of which I have previously had at Forest Glade Animal Hospital and I am quite disappointed by that.

posted: 12/07/2024

My family had a beloved dog that had reached, after 14 years, a point where she was not able to continue fighting to get through the day. She had a fall, and was not able to stand, let alone walk. The staff at Forest Glade Animal Hospital were able to quickly schedule an appointment when we requested euthanasia, and treated our pet and my family with both compassion and kindness. Dr Amanda explained the process to us in a thorough manner, and ensured that she had consent from us at every step. Her conduct was professional and kind, and I cannot recommend her or any of the other staff that assisted us highly enough. I am glad that they were able to care for our dog right to the end.

posted: 11/01/2023

So up until now I've been a big fan of this animal hospital. I've been bringing my pets there for approximately 10yrs. One of my dogs has seasonal allergies that due to the mild weather seem to be starting earlier every year. I called for a refill for her allergy medication,which seems to be the only thing that works for her. Which also is quite expensive but fine. They said she was due for a checkup. And they want to see her first. Fine. Unfortunately they are completely booked for 2wks so I made an appointment at the other spot in Tecumseh, but I still have to wait a week to get in so I asked for 7 pills to get her by until her appointment. They absolutely refused. So basically would rather her suffer for a week than give her meds temporarily that she's already had for an existing condition they've already treated her for. This is completely unacceptable and I will be going somewhere else from now on. I am very disappointed.

posted: 07/26/2024

Really happy with the expediency and quality of care we've received for both emergency and regular visits here! Most recently we brought our ragdoll Mochi in for an unknown but semi-urgent issue (turns out to most likely be a UTI). They were able to get us in to see the vet quickly and tests were done expediently, so we were able to get a diagnosis before we left and didn't have to leave Mochi there. It's been 3 days and he's definitely feeling better! The office and exam rooms are immaculately clean. The staff is super competent and on the ball - they got our cats' records from our previous vet in Toronto and loaded them all into their system before we even got there. Vet care is thorough, gentle, and compassionate. We've seen two vets so far (sorry didn't get names!) but both were excellent. Price is fair in our opinion! We'll be back in a few weeks for two of our other cats' annual checkups and vaccines.

posted: 10/07/2023