Avro Pet Hospital

Have been a client of Dr Mehr for over 10 yrs with my previous dog Fluffy and now again with our new puppy Mia. I have always had a great experience from knowledge to true love for animals is something I always found here. Thank you Dr Mehr for such an exceptional service along the years. 🐾🐾🐕

posted: 10/17/2024

Horrible service and professionalism. I came in for a travel consult for my cat, and told the receptionist so when I was booking the appointment. I had been there before but am constantly moving so we don’t have a regular vet. But since I had been to Avro before, they had my old records, and knew that my cat had not had a vaccination there in a while but his vaccinations are up to date from another clinic . When I got there with all my cat’s recent vaccination records however, the vet refused to do the consult since the vaccination was done by someone else, which is completely fair and I did not have a problem with that, other than being a little shocked/surprised since I was not informed of this beforehand. My problem however, is the way in which he talked to me when I asked a few more questions on why he wouldn’t do the consult- he completely talked over me and didn’t let me finish my sentences and towards the end was very rude and almost yelling. I’ve never been treated this way at ANY service provider and never ever been talked at this way either. I’m absolutely shocked.

posted: 09/13/2024

I will preface that I have no issue with Dr. Mehr's professionalism when it comes to treating and diagnosing my cat. The reviews for this clinic was what got me to try them in the first place. But three times in the past 2.5 years the pricing has put a sour taste in my mouth. The final balance is never what I expected. Second last visit, my cat was scared in the carrier and relieved himself. Perfect stool sample, pretty contained. The staff said they will clean up: Biohazard charge on the invoice. Last visit, my cat wasn't eating, called for same-day appointment. At the clinic, was told and recommended on the spot to do a blood test because there wasn't anything to show physically. On the invoice was a premium for an appointment same day, $23 more expensive than next day appointment, and on top of the blood test was a blood collection preparation charge. I understand other clinics probably charge the same items, some may even discount it out of goodwill for a loyal customer. What I do not appreciate is the optics and lack of transparency.

posted: 05/23/2024

I dealt with a few different Veterinarians in the past but during last 9 years Dr. Mehr has been treating our dog. I can say, by far he’s one of most knowledgeable and caring Vets I’ve ever met. I’d proudly recommend him to all my friends and every pet owner.

posted: 08/29/2023

The LOVE, the ethic, dedication, integrity, professionalism is above any words !! Thank you, words can’t describe how much gratitude and respect for you we have

posted: 10/30/2024