Limestone City Animal Hospital

I absolutely love this vet. Would recommend to anyone and everyone. All staff, vet techs and vets are caring, patient and compassionate. Our dog is fearfully aggressive and we've been bringing here since we adopted him 5 years ago. Everyone at the clinic is absolutely understanding, being as comforting to him as they can be, accommodating him with kindness and patience. He isn't always the easiest dog, but they understand that it's important to us for him to get good care, and more so I can tell that they genuinely care about our dog as well, muzzle and all.

posted: 12/05/2024

Had a terrible experience today. I mistook our appointment time, thinking it was at 9:30 am instead of 8:30 am. There was no reminder sent to my phone, nor any call to ask if I was coming in. When I arrived, the receptionist was incredibly rude, informing me that my appointment had passed and they couldn't see me. We live 40 minutes away, and my cat gets extremely car sick, experiencing drooling, vomiting, and pooping. It was a terrible ordeal for him, only to not be seen today. The receptionist laughed at us and spoke so rudely that I was shocked. If we made a mistake with the appointment time and you can't see us, that's understandable, but not calling or sending reminders—which is part of a receptionist's job—and speaking to us so rudely, mocking my cat, and telling us to check our email is unforgivable. We won't be coming to this clinic anymore. How someone so rude and unprofessional got the job as a receptionist in this clinic is beyond me.

posted: 07/10/2024

Our dogs got into a porcupine Wednesday night while we were at the cottage up north We worked on him until about 10 o’clock realizing we wouldn’t be able get any more quills out. We headed out early in the morning and left a voicemail for our clinic, informing them that we were en route. When we got to our animal hospital, the receptionist informed us that there no vet available and they were unable to see us that day. She suggested we call someone else. We called limestone city animal Hospital, and while the vet wasn’t at the hospital yet the tech said she would call him. She called the vet and he said he would meet us at 9 o’clock even though he had an appointment at 9 o’clock.Dr. Shepherd fit us in regardless. The entire team was amazing and so friendly, professional and helpful. They totally understood the stress we were under. We left Stevie in their capable hands. Picked him up a couple of hours later with antibiotics and instructions and felt that this clinic really cared. We highly recommend limestone city animal Hospital for all your pet needs.

posted: 05/05/2024

The doctors and VTs at Limestone are knowledgeable and compassionate. They work with us to find affordable solutions to our cat's medical problems without compromising care. The vets give advice that takes into account clients' finances, and they've never made us feel like bad cat parents because we can't pay for expensive tests and treatments on our grad student budget. They do let us know that if the cheaper solutions don't work, we may have to pay for more expensive care, but so far, all their inexpensive suggestions have solved our cat's issues! Limestone staff always follow up with us after appointments to see how kitty is doing, and we can really tell that everybody in the clinic cares deeply about animals.

posted: 12/19/2019

I took my cat Thanos to here yesterday for the first time. I adopted him in May after fostering. They were very caring, they listened and they gave me good advice for my cat. They gave him some shots and answered all my questions, sold me some products that fit exactly what I needed. The vet tech and the vet (Dr Robertson) were very kind and they handled Thanos with care. Thanos like most cats can definitely be a bit bitey if he doesn't like what's going on, but they were professionals about it. I will come back here, they were great.

posted: 02/06/2024