Orleans Veterinary Hospital

First time pet owners. Staff and Doctor extremely kind, patient, friendly and accommodating with helping us navigate this new chapter in our lives. Thank you for taking care of Cloud!

posted: 11/29/2024

An Unforgettable Experience of Compassion and Care Words cannot fully capture the depth of gratitude my partner and I feel for the Animal Hospital and its incredible staff during the most challenging and heartbreaking time of our lives. Our beloved dog, Magnus, a rare and beautiful white German Shepherd, was not just a pet but an extension of ourselves, a part of our family, our hearts, and our home. He was only seven years old when he suddenly fell ill, and our world was shattered by the news that he had lymphoma cancer. From the very beginning, the team at the Animal Hospital treated Magnus with the utmost compassion and care. When we first brought him in, they suspected an ear infection and provided medication, hoping it was something minor. But when his condition didn’t improve, they didn’t hesitate to take the next steps. They were transparent about the costs, showing a deep understanding of the financial strain that medical care can bring. However, when I made it clear that Magnus' health was the priority and not the expense, their approach immediately shifted. They responded with urgency and compassion, securing a critical ultrasound appointment within just three days—a turnaround that truly reflects their dedication to their patients. On the day of the ultrasound, the vet and technician worked tirelessly to get to the root of the problem. Although the results were not entirely conclusive, they showed us incredible honesty and empathy by explaining their findings and what lay ahead. They informed us that Magnus would never be the same, and his quality of life would continue to decline. Rather than pushing for costly treatments, they considered what was best for Magnus, knowing he would never regain the life he once had. The decision to let Magnus go was the hardest choice we’ve ever had to make. It was clear that undergoing further treatments like chemotherapy would have been a form of torture for him. The entire team respected this decision and treated Magnus with the dignity and love he deserved in his final moments. They recognized the immense bond we shared with Magnus and went above and beyond by arranging a separate cremation—something they didn't have to do but chose to out of sheer kindness. Knowing that our boy came home to us "untainted" is a comfort we can never thank them enough for. In his final moments, Magnus looked up at us, his eyes heavy from the anesthetic, and let out a small, heart-wrenching grunt as if to say, "Take me home." That moment broke us, but the kindness, empathy, and respect shown by the Animal Hospital staff helped us through the most painful goodbye of our lives. Though our home now feels empty, and the silence is deafening, we are forever grateful to the Animal Hospital. They didn’t just care for Magnus—they cared for us. They took into account our emotional state, our love for Magnus, and helped guide us with grace and understanding. If ever there were a place that truly puts the well-being of both animals and their owners first, it is this Animal Hospital. Thank you to each and every one of you who treated Magnus as if he were your own, who helped us make the most difficult decisions with compassion, and who honored our wishes without hesitation. Your kindness has left an imprint on our hearts, just as our dear Magnus did.

posted: 09/10/2024

Just went here yesterday with my dog for the first time absolutely in love with the staff and the place and the atmosphere I'm only going to be going here from now on the vet texts and veterinarians are so professional sweet and kind and patient had to have my dog's anal glands done there yesterday which of course no dog likes getting but I found that Kippy took it very well it cost me half the price of my last vet the veterinarian was super sweet and patient with him my last vet made me put him under anesthesia just for the anal glands but Orleans animal hospital barely needed to medicate him and they did such a great job was so impressed I would give them 10 Stars if I could would highly recommend just wonderful staff All around very very impressed with the service just really loving and caring group of professionals

posted: 08/27/2024

Successfully removed a large tumour on my cat and gave me another wonderful two years with him. Forever thankful.

posted: 08/11/2024

They take such good care of my pup and make every effort to limit the stress on him using all kinds of yummy treats (he sometimes comes out with his mouth covered in doggie Cheez Whiz, haha!). All of our experiences with them have been amazing, as is their staff. We’ve dealt with Dr. Gold, Dr. Streib, and Dr. Kerr and all have been great, catching an unexpected blood condition before surgery and making sure we were well informed of all options to proceed. They’ve also called to check in on him after taking him to an emergency vet - so sweet! Have never been in the clinic due to COVID protocols, but drop off is so easy with their efficient system.

posted: 08/10/2021