Nottawasaga Valley Veterinary Hospital

We've been taking our cats to NVVH since we moved to the area in 2014. We absolutely love the care our cats have received here. The staff are all amazing, compassionate people. We have had some health scares and concerns with our cats and all the staff here do a great job to explain everything in detail as well as making us feel cared for in the process. We appreciate that they also connect to check in our pets after various procedures. Cannot say enough good things about this team. Thanks for all that you do.

posted: 09/12/2024

We are so thankful for these guys. Our cat needed exploratory surgery for a possible obstruction after three days of being horribly sick, and we were extremely panicked. They were so quick to squeeze her in, and so informative of everything they were going to be doing. They called during the surgery telling us every step they had taken and gave us options on what to do next. They didn't pressure us into paying any extra money or doing any unnecessary testing, they actually saved us quite a bit, and found out quickly what was wrong with our girl. Another vet quoted us at almost $7000 for less than what was done here and we paid no where near that amount. We are so grateful, the staff is amazing and truly cares for the animals. Thank you so much.

posted: 11/04/2023

I have been using this Vet for my dog for the last two years. Rarely has my pet had any major issues but just over a month ago she started showing signs of a urinary tract infection. After an initial exam ($143.25) and analysis of her urine ($116.39) I was told the infection was bad and it would be another whopping $180.00 to send the Urine to a lab to do a culture and prescribe the most effective antibiotic. I unfortunately did not have the extra funds. I was charged for an antibiotic ($75.53) and sent away. The vet even told me to wipe and clean the dog down there, but didn't bother to do so themselves before we left. I was told I should bring her back 2 weeks after the antibiotic had run it's course to re check her urine for Bacteria. A week after the antibiotics were done and my dog is still peeing more frequently that normal. The clinic says the follow up Urine test is $65.00. My dog has vaccinations coming up which would be $180.00. So I ask the clinic to please forgo the fee for the follow up, especially give I'll likely have to send the urine away and do another course of antibiotics. They flat out refused claiming the $65.00 fee would keep them from paying their staff. I find that ridiculous as any Veterinarian office that is $65.00 from shutting it's doors would have closed soon after opening. After going to another clinic I found out their initial exam is just $101.50 and their Urine analysis is $188.00 with the culture send away. Nottawasaga Valley Vet is charging about 30% more for each procedure then gouging for the lab send away. The clinic manager Samantha Hamilton claimed they care about animals, but if this were true, they wouldn't be gouging customers so much more than another clinic and they'd be reasonable about keeping my business and helping with the minor fee. Instead some words were exchanged and I'm now with a reputable clinic with better fees which simply translates to better accessibility of care for animals. I will continue to direct all my local peers, personal and business, away from this clinic. Best regards,

posted: 08/29/2024

They are fantastic here and really do care about your pet. I have been with them for 8 years and they have always been gentle. They have very fair prices and they don’t pressure you into any extra costs, you can be very transparent with your budget. Dr. Angela helped us say goodbye to our dog and it was done so peacefully in our home. I will always be grateful to her and the team for how easy they made it on us during that difficult time.

posted: 10/17/2023

I have just initially brought my dog to this place. However, have not had any appointments as of yet. Initially I have heard good things about them so that's why I'm going to give them a try.

posted: 08/03/2024