Crystal Creek Animal Hospital

Crystal Creek Animal Hospital is the only place I will take my furry loved ones. The staff is always so helpful and accommodating and they treat my pups so well. I recently went and took my new puppy there and the staff was so helpful even going above and beyond to help me and my dogs feel super comfortable and welcomed. I was trying my best to juggle my baby and my two dogs by myself and they saw my need and stepped in immediately to help! The service for the dogs once we were in the room to be seen was spectacular as well! They take care of your pets as their own and that’s something not always seen at a vet hospital. I love Crystal Creek and the staff there. Thank you guys for everything you do!

posted: 08/01/2023

Thank you to all The team of true professional, a lovely team, I was on a weekend in Orlando, I live in Miami, you agreed to receive me a little before closing Saturday afternoon. Thanks to you my baby Jackson was taken care and was saved. A great follow-up call on Monday to take news of my little dog, I really recommend

posted: 05/23/2023

Wow!! This place has really changed. I have been bringing my dogs here for a few years and never had issues. Today I arrived early for my appt and after waiting almost 1hr in waiting room. I get put in a room then 20 min later the vet comes in and not very knowledgeable or professional ( I am a medical provider and what he said made no sense) takes cultures from my dogs ears and disappears. 20 more minutes I had to get a manager to help get me out of there. I had to come back for medications and no instructions were ever given. Manager did not even show any care for what happened they just rushed me out. $250 for 5 min of work. Incredible. Needless to say I won’t be back.

posted: 10/19/2023

We took our 3 little puppies and the experience of the staff was great, but the downside was that we had an appt at 11:30am and was not seen til 2:15 pm, it was hard specially with puppies that we waited so long. So if you plan to go make sure you take the whole day cause they don't respect the appt time.

posted: 06/03/2023

At first glance, you see an overall rating of 4.3 stars. Can't be bad, right? Hopefully, you are a scrupulous pet owner who reads further into the reviews to avoid wasting their time. My dog is sick and in pain. I had an appointment scheduled for 10:00 on a Saturday that I was counting on. It is currently 12:05pm as I am writing this review in the waiting room, and my dog still hasn't been seen by the vet. I was never provided with any updates on the delays we would be experiencing until it was too late. It's incredibly frustrating and disrespectful to people's time and their pets health needs. Go to another business that understands how to treat their customers.

posted: 05/06/2023