Avalon Family Vet

Let me start with if you have a cat, this is NOT the place for you. Please do yourself a favor and keep looking. I saw a comment on here from a few months ago stating the same thing I just said basically. I like to give places benefit of the doubt. I also know some people can be dramatic. Sadly, she was not dramatic and is absolutely correct that there is a vet technician that doesn’t like cats. She makes it blatantly clear that she hates cats. My cat wouldn’t stop purring, she told me she has never heard a cat purr before and had no idea what “that noise” was. I had to explain to a vet technician what purring is and what it means. For the rest of the appointment, I was uncomfortable. If my cat wasn’t sick, I would have left right away. The next issue comes down to the billing. Everything seemed high, so I called around to other vets to get estimates of what they charged for the same thing or similar. Those 3 vets I called were within a $20-30 difference of each other. This vet compared to the most expensive vet I called was still a $150 difference. Pricing is EXTREMELY high. For example, the average for a one year rabies shot was $30, here it’s $60. That’s double of what other places charge! Lastly, I felt extremely disrespected and taken advantage of. I specifically asked for liquid medication. They came back stating the pills can be dissolved which was not true. I had to turn around and take my cat to emergency vet because it took me 2 hours to force the HUGE pill that I had to beak up into tinier pieces down. I should have stuck with my gut and stated I wanted liquid still, that’s on myself. I just don’t appreciate being talked into something when I know my pet. I personally felt I was taken advantage of during an upsetting time. The only nice thing I have to say is the receptionist is super nice and friendly. Overall, I will not be taking either of my cats back to this vet, and I strongly encourage you not to take your cats here either.

posted: 10/17/2023

This vet clinic is the best! I was personally recommended to this vet from a neighbor who is a certified vet tech at this location. Dr. Rosado took care of one of our pets at a different clinic. He actually saved her life when her heart rate dropped during anesthesia. The environment is also clean and very welcoming. They even signed a welcoming card for Milo and Chloe! From dog toys to coffee for the owners, I definitely recommend this vet to anyone and everyone!

posted: 05/09/2023

Had to bring my frenchie in, due to a very concerning skin rash. The staff were friendly, efficient, and kind. Dr. Morosi was very thorough and had a great "bedside manner" with my furbaby. I am happy with the results, as my doggo is back to normal with their skin. Thank you all for the great experience!

posted: 10/13/2023

Very personable & friendly office! It was my first time coming to this office. My dog is 10 months old and has never been sick before, so I was definitely nervous. Everyone was helpful, sweet & made my dog feel very comfortable (which can be hard to do sometimes). They called to check in on her, as well. Will definitely be coming back to this office for all visits!

posted: 07/01/2023

I want to start out by saying that the receptionist was extremely kind. However, if you have a cat, I’m not so sure this vet clinic is the best fit for you and your companion. I scheduled a technician appointment to get my kitten up to date on her vaccine, their website lets you notate which vaccines you are looking to get, I filled this out. When I arrived, reception was extremely friendly. However, the vet that saw my kitten told me she DOES NOT LIKE CATS, especially adult cats, but makes due with the kittens. I was taken aback by the comment, as it was uncalled for and made me feel uncomfortable, as surely she is aware a kitten will grow up to be an adult cat. Unfortunately, the overall uncomfortable experience did not end here. Although I had scheduled a technician visit, and notated which shots were needed, the vet did a wellness exam on her an was ready to send me on my way out without fulfilling the actual reason I scheduled this appointment. In fact, my kitten did not need a wellness exam as she had just completed one at the previous shelter. It became immediately clear that the vet did not review any of the paperwork, etc, that was provided as she was also not aware my kitten had previously been spayed. I let the vet know that she needed her vaccine, and was told that she would get it set up. The vet said that she wanted to take my kitten through the clinic because she is cute, and would bring her back once the vaccine is set up. I’m not sure if this is standard as my previous pets have all gotten their vaccines with me in the room, however when the vet returned my kitten, they had already given the shot to her. I would have appreciated better communication. I ended up paying for a wellness exam and the shot, which is fine as technically those services were performed. However, I would note that a wellness exam was not needed or requested when setting the appointment. Overall, I will not be taking either of my cats back to this vet, and I strongly encourage you not to take your cats here either.

posted: 04/18/2023