Pet Hospital of North Park

Kevin is always INCREDIBLE with my dogs. He is kind, detailed, informative, and remembers us every time we come in. The vets, the other techs, and front desk staff - ALL INCREDIBLE. They have affordable prices and truly care for you pets like no other vet practice I have been to.

posted: 01/30/2026

Absolutely heartless staff. Do not bring your pets here. During a critical bladder blockage in my cat, they referred me to an urgent care down the street that totally scammed me of $1800 and provided no test results. Had to take my cat to Mexico and have all tests redone then treated because of this. No calls, no check ins from the vet to see how my cat was doing, but then when calling to get his prescription renewed, I am told I have to pay a no show fee because I missed an annual checkup while my cat was in critical condition in Mexico. When explaining my concern about how the no show fee is their priority in this situation, the receptionist hungup on me. I then called back and spoke with another receptionist that tried to play games with me on the phone, in which I demanded my pet’s medical documents and told them I will never return to this vet again. They said they’d send them later in which I demanded they send them while I was on the phone, which they did and then hungup on me, proving to me they knew they were playing games . I advise others to do the same as animals here are only dollar signs.

posted: 02/12/2026

Very good experience here. I was extremely worried about my cat, and they were able to make me an appointment the very next day and provide excellent care. I truly appreciate how helpful and reassuring they were.

posted: 12/06/2025

I have always had a good experience with this Vet Hospital, for one, they have never turned us away when we needed them asap and I have gone to over a half a dozen different Vets and Pets of North Park would always find the time or give me a solution to where I should go, and that is why they are my “Go To Vet” every time!! I’m grateful to their staff and how they treat myself and our houseful if pets! We have 1 cat and a Golden Retriever and 2 Labrador Retriever's, just an fyi. I won’t take them anywhere else, unless it’s suggested by them. Thank you for the care and love you’ve given my fur babies.

posted: 01/15/2023

My recent experiences at this veterinary clinic have been deeply concerning and frustrating. While many of the staff are genuinely kind and professional, the communication and overall professional support are clear struggles that significantly impact the quality of care. My initial issue arose when my cat was not recovering from sedation as expected. It was clear there was an over-sedation, and I was asked to return in 30-60 minutes, which was unsettling and lacked clear communication about the situation. Upon bringing my cat home, I discovered he was unable to walk steadily, falling and tripping frequently, a crucial side effect I was not warned about by the clinic staff. A subsequent visit involved being sent home with medications for another cat, specifically for an upper respiratory infection and oral antibiotics. Crucially, I received no instructions, paperwork, or any form of guidance on how to properly administer these medications. I was left unsure if I might accidentally get the medication in my cat's airway. My cat began throwing up, and when I called the morning after, I was told I'd receive a call back, but it never came. The following day, after administering the medication, my cat started convulsing. Still, it was approximately four days later that they finally got in touch with me. When they finally called back, they offered a free visit, but I requested more professional communication about the implications of the prior incident. I was promised that the office manager would call me the next day, but here it is three weeks later, and that call never happened. Three weeks later, needing vaccinations for my cat, I reminded them I was still waiting for their follow-up. My most recent visit was particularly distressing. After a difficult journey to the clinic with my four cats, one of my cats had an accident, leaving me with feces on my hands and the cat. I requested paper towels to clean up, but instead of assisting, three staff members of the same cultural background began loudly discussing the situation in the waiting room, audible from my visit room. Their demeanor suggested a concerted effort to avoid addressing my immediate needs and prioritize their own convenience over client care. When I opened the door to reiterate my request for paper towels, they asked me to leave the clinic with my four cats. They did, however, kindly suggest I could use the restroom to wipe ourselves down before leaving. They stated it would be best if I returned when the office manager was present, citing my frustration and anxiety. All I wanted was a professional interaction, but instead, I was met with staff shouting in the middle of the office simply because I asked for cleaning wipes. The lack of clear communication, insufficient patient care instructions, and the unprofessional reaction from some staff members are doing a significant disservice to this business. While I appreciate that their prices might be more affordable, this should not come at the expense of professional conduct and client support.

posted: 07/19/2025