RAPS Animal Hospital

10/10 experience. staff is clearly knowledgable and experienced in dealing with infections. My visit summarized: No judgement, no peer pressure, and no upselling tactics. Vets are very obviously skilled and knowledgeable. They made great recommendations, all of them which were necessary, and made sure I knew which were most important. Only thing is the medicine price is a bit high, but I'm more than happy paying for it knowing it is going to a good cause and helping more furry animals. They have major discounts on already pretty reasonable pricing. I don't mind paying for the convenience of picking up the medication at the hospital. Overall highly recommend anyone who is thinking about taking their pet but scared about judgement from vets. It's also really clean. thank you RAPS for the professionalism, and more importantly the love and care for my beloved feline companion.

posted: 01/02/2025

The doctor I saw was great but everything there is about the money. They give a gift card for 100 dollars which gives the illusion they are wanting to put our pets first but it's just a con to get you in the door. The cost of everything was repeated time and again, I was quoted a number of times verbally and again in print, for dental cleaning ( a quote that turns out is $480 more than I was quoted by my regular vet) even though I said a few times I was not interested in that service. I went to RAPS because I couldn't afford to see the regular vet with my 16 year old shepherd mix and specifically needed help with her hips and arthritis. The vet prescribed Galliprant and wanted me to purchase over $150 worth. I didn't have that much money to spend on a month's supply of medicine the vet wasn't even sure work ( without more really expensive blood work etc) so I opted to buy 5 tablets. The tablets worked and gave my old girl a lot of relief. I called RAPS and asked them to fax the prescription to my local vet and once again, the fee for doing so came up before anything else. My choices now are ask a friend to drive me to Richmond which is an hour and 30 minutes away or take even more money from my grocery budget to pay, not only for the tablets but for the cost of sending a fax. I suppose it's fair I cover the receptionist's hourly wage since she'd have to spend at least 40 seconds sending the fax. In the end, I was able to get the medication from a local vet who did a full diagnostic exam and gave me 30 tablets, all no charge. Wish I'd met him before wasting my time and money going to RAPS, not only did he help my dog, he restored my faith in humans....good to know some of still have hearts where so many others have dollar signs.

posted: 01/01/2025

This vet is honestly the best vet you could ever take you’re animals to, if you want a place that genuinely cares for you’re animals then this is the right place , everyone is so kind and have such a big heart I brought my kitten in and they went above and beyond, genuinely saved my little baby shadow, words cannot explain how much I respect and love this place, they are very understanding and there staff team is so good. If it wasn’t for them I’m not sure if he would still be here. Big thank you to Dr. Schwartz, she Is very smart and knows what she is doing, they all handle you’re pets with care and just want the best for you’re animals, overall just an amazing place, never going anywhere else. You guys keep doing what you’re doing. I’ve never experienced such a great experience with a vet. To staff team of raps, keep it up, you guys are literally the best and you guys know it:)❤️❤️❤️ And biggest thank you to Natalie and you know who you are:)❤️

posted: 07/02/2024

We'd like to thank you Dr. Homer and his team for your kindness, professionalism and your dedication to your job. We would especially like to thank you for your care of Maui during this difficult time. Your caring support was greatly appreciated. It's made our loss easier knowing others truly cared. We are forever grateful.

posted: 01/02/2025

We had to make the tough decision to put our cat down (he was very sick). The staff at RAPs were wonderful. They were very empathetic and kind. They explained everything and gave us our time with him. They were great. They made a tough time a bit easier.

posted: 12/22/2024