Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 27,628

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 2.3
  • 4.7
  • 4.8
  • Count
  • 6
  • 383
  • 27,628
Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
4

out of 5

POSTED: | BY: Betty Beeson

You answered right away and gave me…

You answered right away and gave me coverage right away. However the agent spoke so fast I couldn't grasp anything he said.
5

out of 5

POSTED: | BY: MichelleTheRunner

Trupanion has a great and easy sign up…

Trupanion has a great and easy sign up process. They explain everything clearly and I feel confident that my dog Douglas will be taken care of in the evident of an injury or illness. This was an easy decision to make to enroll with this company for their transparency and amazing customer service. Having peace of mind lets me focus my energy and enjoy every minute with my furbaby!
5

out of 5

POSTED: | BY: Nancy Timms

The registration process was very good

The registration process was very good. First time I had insurance on my pet. Was very lucky I never needed it before for the other pets. I am sure glad we decided to get insurance for Sabrina. The lady that registered Sabrina was excellent. Made the right choice for this insurance company.
2

out of 5

POSTED: | BY: Berners

Premium Fees Continue to Increase

I have been a Trupanion customer for almost 20 years but their price increases are getting ridiculous. My most recent increase was 33% to a monthly premium of $210 with a $600 per incident deductible. I live in a small city with limited access to high tech vet care and I have only ever had 1 small claim in 8 years with my current dog, so I really feel this increase is unwarranted. I already moved my young dog with no pre-existing conditions to another company last year because of the premium increases.
5

out of 5

POSTED: | BY: Julia

Great communication

Great communication. Trupanion always keeps you updated on claim status.

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions, diagnostic tests, medically-necessary hospital stays, and more. Once the deductible is met, Trupanion pays 90% of the remaining invoice, with unlimited payouts-always To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget.

Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll.

Once enrolled, pets stay insured regardless of age.

Waiting Period

  • Accidents: 5 days
  • Illnesses: 30 days

Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like:

  • Examination fees
  • Wellness and preventive care
  • Elective, or cosmetic procedures
  • Sales tax, where applicable

Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early!

*Terms and conditions apply. Please view your sample policy for complete coverage details.

 

Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association.

Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion:

  • 24/7/365 Member Support—yes, even on holidays
  • 20+ years of experience
  • $2 Billion paid in claims
  • Over 800,000 pets protected
  • Unlimited Payouts
  • The only provider that can pay your veterinarian directly at checkout*
  • Accepted everywhere in the USA, Canada, Puerto Rico, and Australia

* At participating hospitals

Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company

Get a quote today

Leave a review