5
out of 5
POSTED: | BY: Mary-Lynn Seeley Warr
Great Experience - will keep you updated!
I just got a new puppy and wanted insurance for peace of mind and his health. After looking at many options, Trupanion stood out. I liked that I didn’t have to bundle a wellness package since you always have to budget for annual vet fees anyway. Being able to choose my own deductible made it fit my budget, and I was comfortable with the monthly fee since I selected the unlimited coverage option.
When I used the live chat feature, the customer service representative was amazing—informative, quick to respond, and even caught some missing information, which she updated for me on the spot. I also really like the direct pay option, and I’m happy to see there are vets in my area that accept it.
So far, it’s been a great experience—I just hope they continue to hold up their end of the agreement!
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