225,290+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,290 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Because I feel that insurance for dogs should be like insurance is for humans.
Because I feel that insurance for dogs should be like insurance is for humans. You pay a monthly payment and you should get full coverage. To me it’s like insurance companies are getting rich with all these monthly payments from all its members while we pay an enormous amount for an accident to happen or a n emergency to arise. What if an emergency doesn’t happen for 12 yrs. My payment of $165 per month has accumulated to over $18,000! And for those of us that that take great care of our pets are being penalized for being great parents to our fur babies! Not fair honestly!
Insurer: Trupanion
By:
Signing up with trupanion
Arica explained things well and was pleasant.
Insurer: Trupanion
By:
Amy was extremely polite and answered my questions.
Amy was extremely polite and answered my questions. And she had a soft caring voice.
Insurer: Trupanion
By:
Although it's a bit expensive for someone like me and they don't cover everything I'm still glad to have it for major things.
Although it's a bit expensive for someone like me, and they don't cover everything, I'm still glad to have it for major things.
Insurer: Trupanion
By:
Excellent Customer Service
All girl's I have spoken to are super friendly and make you feel very special
Insurer: Trupanion
By:
would like to retract the review I wrote in the last hour
In my review I complained about inability to reach a human. In going through my inbox, I found a message from a human which I had not seen. It was asking me 3 specific questions. I'd like to retract the review I just wrote; I would like you to not approve this one. I will write another when my outstanding claim is either approved or denied.
Insurer: Lemonade
By: Marie
Claims take weeks, no customer service
Very disappointed. Lemonade has paid out two small claims, and a third is in process--and has been in process, for weeks now. The insurance is reasonably priced, but the claim experience is an ordeal. Essentially the consumer has to do the work the veterinary office would normally do in submitting the claims. Two of my three claims have gone into "Lemonade Limbo." Any attempts to contact customer service result in a response from a chatbot. Chatbot messages forwarded to "the team" will get a generic email signed by a human, but it is only a boilerplate message. "You will hear from us soon." They need to use another word, because over three weeks is not soon. There is no way to talk to a person, so the claim process is unsettling. Ease of claims and rapidity of payment are what Lemonade sells, but that has not been my experience.
Insurer: Lemonade
By: Marie
When you need Trupanion, they're there for you
I love Trupanion because of the broad coverage and no payout limits. At the end of the day, that means when you need them, they are there for you.
Insurer: Trupanion
By: Richard Fife
Great Customer Service
Great customer service!
Insurer: Lemonade
By: Suzanne
ASPCA Pet Health insurance…appreciation for their phone representatives
Somehow in my signing up for ASPCA Pet Health Insurance, I ended up with 2 complete accounts, with 2 different account numbers and both charged to my charge account. Upon receiving the "welcome to our community" for each account, I realized I had 2 accounts for the same pet and called to let ASPCA know and try to cancel one and continue with one. Kelly in Akron, OH began to work on my problem, promised to call me back with the results. Which she did the following morning. I am so grateful ASPCA has phone reps who are willing and able to follow thru solving the problems and fulfill their promises.
Insurer: ASPCA
By: Pendra Wood