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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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First time for purchasing pet insurance
Kia was extremely patient and answered all of my questions very well. Gave great information on how the insurance works.
Insurer: Nationwide
By: Chris
Amanda was great and answered my…
Amanda was great and answered my question quickly
Insurer: Fetch
By: Barb Jessup
I am still waiting for my policy
I am still waiting for my policy
Insurer: Nationwide
By: customer
I don't know what people want to know
Having my baby insured
Insurer: MetLife
By: Amanda Farago
I wish more was covered during the…
I wish more was covered during the treatment phase. I had to put down A LOT of money for the deposit just for a big chunk to get reimbursed when my dog was discharged. I’m glad I have the insurance, don’t get me wrong, BUT, having to have a few thousand dollars upfront to get get my dog treated is tough!! It’s why I got the insurance in the first place! And why I chose Trupanion - because of your direct billing. Both times my pet was in the hospital this past weekend, you grossly low-balled what you would cover leaving me to scramble for a big deposit. When my dog was discharged, THEN you paid more and reimbursed me a big chunk! Thank You for helping us! But I wish you covered the estimate better.
Insurer: Trupanion
By: Lisa Givan
Renewed my faith that the process can work
This is my third claim filed and after a disaster of a 2nd claim this went smoothly and timely. You have renewed my faith that claims can be completed in a timely manner.
Insurer: MetLife
By: Mary
Surprised at reasonable cost of the…
Surprised at reasonable cost of the insurance
Insurer: Nationwide
By: Mercy Gulbransen
Great detail on the EOB's
Great detail on the EOB's. Wish the processing was a little quicker. Overall good job!
Insurer: Fetch
By: Kristine
Great Customer Service
Great customer service Very friendly and quick as well as easy to file claims ! Always asks about Giovanni
Insurer: Spot
By: DeAnna Campolungo