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Pet parents across the U.S. and Canada have left over 223,014 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to understand and navigate
Easy to understand and navigate. I don't dread filing a claim if the need comes up. I know that I can get informative help if needed.
Insurer: MetLife
By: Sarah Gillogly
Snoopy - 14 year old Shit Tzu
Snoopy was a 14 year old Shit Tzu, the star of our family. Suddenly, his hind legs wouldn't support him and he was rushed to Urgent Care and they recommended that he had to go to Emergency Care and get a Spinal Decompression Surgery. Also, this moved so fast that in a couple of days, his surgery was complete he was on his way to recovery. That was the first time I informed Spot Pet Insurance about this issue and submitted claims. All claims were reviewed and promptly approved. This has been a wonderful experience with Spot Insurance even though we couldn't even give them a heads-up of this major issue. Thank you for standing up for Snoopy even though he was a 14 year old. Unfortunately, Snoopy made good recovery for a couple of weeks after surgery, even got his stiches off but developed other complications with Pancreas and Liver and he passed away peacefully today. We wish Spot Insurance the very best and thank you for being there for Snoopy until the very end.
Insurer: Spot
By: Buchi Raju Kalavagunta
Supper supper supper
Supper supper supper
Insurer: Sonnet
By: Ali Shahpalangov
My experience with Sonnet Insurance has…
My experience with Sonnet Insurance has been extremely disappointing. In my experience, the company lacked transparency, and I felt misled on several occasions regarding pricing and coverage details. I found that my premiums increased significantly, and I was not satisfied with the explanations provided for these increases. Communication was often frustrating, and I felt that important information was not always clearly disclosed. As a customer, I expected honesty, fairness, and clear communication. Unfortunately, my experience fell far short of those expectations. I would strongly encourage anyone considering Sonnet Insurance to carefully review all policy documents, ask detailed questions, and compare options with other insurers before making a decision. Based on my personal experience, I would not recommend Sonnet Insurance.
Insurer: Sonnet
By: Sam Arian
Thank you very much , this process was quick and easy and just what I needed for my new puppy!
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Insurer: Prudent Pet
By: katieroepkegmail.com
Good experience all the way around
Good experience all the way around
Insurer: Pumpkin
By: Mike smith
I've been with them for at least 10…
I've been with them for at least 10 years and have never had a problem with them. Even when my beloved Charlie passed away, they ended the policy w/o any charges. I loved it when the finally had the option to include wellness on the policy. My only complaint is in all the years i have been with them, never have I had a $30 dollar a month increase. That was an unpleasant surprise. For now I will stay with them, but if it goes up substantially again in the renewal again, I might start looking. But, as for the service, it has been great.
Insurer: MetLife
By: V. Berry
Quick and efficient
All my claims have been processed quickly and paid out efficiently. I had one issue that was quickly resolved within a day or two. I have recommended a few friends and had one sign up with MetLife Pet the other day. I feel confident that she will be satisfied as well.
Insurer: MetLife
By: Danielle